We're Proud of Our 90 Day Return Period
We are delighted to assist with exchanges or returns.
In order to return or exchange your order, please fill out THIS FORM.
Most products can be returned for a full refund. Please ensure that all returns are postmarked within 90 days of receipt to assure that your refund can be issued.
Once we receive your request or your physical return, we will process your return or refund within 72 hours. Credit card companies may take another 3-5 business days to post the actual refund on your card.
Please note that shipping charges are not refundable and return shipping is the responsibility of the buyer unless we have sent you the incorrect item; we reserve the right to determine whether or not the item is incorrect, and we kindly ask for your cooperation in sending photos and proof if requested. We can provide return shipping labels for incidences that are our fault, but we can't refund return shipping charges.
All refunds will be issued in the same way that they were paid. If for some reason a check is required for refund, a $5 fee will be applied or 5% of the refund, whichever is greater.
We always strive to be fair and reasonable because we're grateful for your business, and we ask that in return you be fair and reasonable.